Colors not accurate (red and yellow)

I have an issue. In Screen Mode, Red is often magenta and yellow is a yellowgreen. Easy to see and try out in the color wheel. Clear dark red is doable by the LEDs when you play with the wheel, but no way I can get a clear yellow without green. I wonder if it is a software issue or the LED strips. Is this color problem a software issue or are the strips the issue?

6 comments

6 Comments

rolor_

Dec 30, 2021

It’s the more likely the HDR issue; doesn’t work as advertised. Try SDR content. What a shame.

Acrylic Cloud

Dec 31, 2021

Replying to

@rolor_ HDR is yet another problem. I turned HDR off to get the most out of it. Wrong color presentation with red and especially yellow still present. All other colors are very accurate.

Jack

Dec 30, 2021

Did you connect everything correct? For example, first connect the lights strips, second the output hdmi port, third the input hdmi port, lastly the power source. Also ensure the light strip cover the bottom must be connected to the port marked Bottom only. If still can't solve, will you unplug everything and redo it once. Anyway, video clips are encouraged to post for better identify the problems.

Gerhard Meyer

Dec 30, 2021

Replying to

@Jack the setup is OK as you can see: the colors are pretty good so I don't know what I can modify

Acrylic Cloud

Dec 31, 2021

Replying to

@Jack yes,everything has been done exactly like you said/ like the little sticker on the Neo box said. Everything works, BUT yellows have a green tint in it. Red is not always red in movies. It seems to depend how deep the red is on screen. When pushing the left (red?)button, you might think it should glow red, but does not. It glows up magenta when pushing it. This should be corrected. This can irritate people. Especially when seeing orange and yellow right next to it. You automatically think something is wrong, when it is not red....now to yellow: sorry, but yellow is just terrible. Has a very green tint. My camera can't show it very good, but you can see it on the right of the TV. My camera seems to correct the most of color problem. In live it is a lot worse. This yellow looks more like the pic I have added. So, is the problem with the software, because there are some things that need to be calibrated? Or are the LEDs on the strip just not capable projecting correct yellow?

Gerhard Meyer

Dec 30, 2021

Yes, I do have a similar experience... I hope that lymi will get a solution for that! Perhaps they should give a possibility to do a calibration in the app...