Hello Lytmi Team, I just saw the info "Supports Dolby Vision (except Fire TV Cube and Max)" on the product page of Neo v2. Could you please explain what that means in detail? I use the Fire Cube and have ordered the new Neo as replacement of my Neo v1.4 mainly because of the Dolby and HDR capability.
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What’s with HDR?
So is Dolby Vison the only thing that doesnt work? I have a Fire Stick 4K Max on a 4k TV that does not support Dolby Vison, so I don't care. Will it work on my tv?
I just wanted to know if this is a hardware thing or software and fixable via future update. Thanks.
Hi, for Dolby Vision Mode of Fire Stick Max and Cube, not compatible.
Hi Michael, to be exact, it's not compatible with Dolby Vision mode for Amazon Fire Stick Max and Amazon Fire Cube, for other Amazon Devices, such as Amazon Fire Stick, it supports, and for other modes, such as HDR10 HDR10+, it also supports.
Yes, there will be an update of the box that compatible with Fire Cube and Max Dolby Vision, but maybe not so quick.
Apparently the new version is not compatible with Amazon devices 😥. I've already seen a few YouTube videos that confirm this. Therefore, the new box is not for me for the time being.
@Support: when will there be an update of the box that is also compatible with Amazon devices? I think a lot of users use Fire Cube, Fire Stick etc.