I got my Neo Box 2.0 yesterday and after some testing I have to realize that Dolby Vision is not supported, no matter if the AVR is in between or not, it just does not work, the LED strips give out red/purple. Have the Neo Box, like many others, but bought exactly because the marketing says support for DV. Not a nice experience and clearly a breach of trust. Also the reset Button not work.
How exactly does the solution work with the splitter? Have now ordered one from Amazon for 30€ , will I get the cost refunded?
Okay, today i got my money back! Thanks
I send it back and waiting for refund.
Is there a solution for this problem? I have same problem on my nvidia shield.
Again, sorry for the inconvenience caused, could you shoot an email to our support team? firstname.lastname@example.org