I'm trying to use a 4k splitter so I can still take advantage of HDR content. Everything works fine but the light strip colors are washed out and not defined at all. When my fire tv is plugged directly into the sync box the colors are bright and vibrant and very defined. It should get the same signal either way. Do you have any input or suggestions? See pictures.
Hi Randy, we want to offer you the solution if we can, but for the 1.4 version when using the splitter and works under the HDR mode, the light strip colors are just like washed out and that's normal as the HDR is kind of brighter, so when it turns on, the sync box will read and process that brightness, so the sync effects is less desiring. We have noticed that, and have made improvement for the 2.0 version. Sorry for those, as 1.4 is meant for 4K30Hz at the very beginning.