I have the problem with correct connection and working NEO box (LED strips) and OLED LG C1 where there are 4 HDMI IN (inputs) but all of them have 4K 120 Hz.
May be the problem is that LG has HDMI IN (all 4 intputs) with 4K 120Hz (instead of 60 Hz)?
According to the specification inputs have 2.1 version.
I tried to connect NEO with all HDMI inputs but the problem's result is the same - strips do not work when I choose Screen in the APP
Sorry for my English in video . It was usual picture on TV (even not HD)
Is it correct strip's working in Music Spectrum mode ?
Then I tried to watch video 4K from Youtube
and 4K film from USB
and the problem's result was the same - LED strips did not work
sorry, but this is neo 2.0, so don't support higher fresh rate than 4K60hz, you have to use a splitter that have downscale function I think
I read the feedback
01/04/2022 Tony-Coasterrider
Fill the wants but not perfectInstalled on a 65 inches LG C1 TV connected to a desktop PC. Despite the latency between the screen display and the strip lights, colors are accurate with the source, and the immersion is pretty cool. I purchased a 66"-90" kit to make it futureproof the day I upgrade my TV size, but managed to install the strips behind my 65" TV by making loops and without the need of cutting the strips. I remove a star because: - No possibility to adjust the latency between the source and the lighting - The supplied adhesive strips doesn't stay sticked on the back of the TV. I removed all of them and used my own adhesive strips to make them hold longer. - Even if the app has a decent number of options, there could be more custom settings for the lighting sync with the source and especially more options with the music source (the competitor Govee seems to have a better app for that). In general, I'm satisfied with my purchase and hope for next great updates for the app to have more control. :)
Thus I did not understand : do the strips work good in his case with LG C1? And why strips do mot work in my case ?
Thank You for reply. What kind of splitter? Can You indicate the one on Aliexpress?
maybe you can search it on Amazon
@Jack Please expline again: must some splitter increase the outgoing signal 4K60Hz from NEO up to 4K120Hz which enters in my TV or decrease the signal 4K120Hz (from TV) up to 4K60Hz which NEO has ?
OK, what splitter for example do I need ?
Looking at the video, where is the input connection of the box? I see only the output of the neo box connectet to the tv. You have to give the box a input signal.
For example firetv 4k -> Input Neo box and output neo box to TV.
I use the follwoing setup:
firetv 4k, Sat-Receiver and Xbox all connected to a pioner receiver, the output of the pioneer receiver is connected to the input of the neobox and the output of the neobox is connected to the tv.
RE firetv 4k, Sat-Receiver and Xbox
I do not have any above devices
Now I understand that I need something for USB memory card
But my Yamaha receiver not suitable for 4K
Thus I want to connect new device with NEO box directly.
I did not understand about what You said ...I thought about connection with TV (where does the cable go?). Thanks
Of course I had made the connection between the box and TV before the video making. I have found the man who had the sa,w problem. The matter was not in the differences between 120Hz and 60Hz. The poblem was inside in the box, i.e. the box was the defective . And the seller changed it
I have to close my case here.
The matter is that I did not connect the third source as an image
It was seen on my video ( that the entrance INPUT of the box was free) !
I tried to watch cable TV which cable was connected into TV directly ( I thought that NEO will work for this case)
Now I connected my laptop, start some film and strips worked in the mode Screen ..
All is OK !
As i said before, no input in the box, no lights ;-)
Hello, I test my new neo led strip but not work with my TV. So this neo led strip do not work only with my TV? I need something else for source? So why is there HDMI cable to TV when led strip need signal from laptoo or other source device? I have any other device, only my TV with antena signal. I thought that box transform TV picture to LED strip. Why 2 HDMI in 1 box? input output agrr.. waste my money. I need goove product with camera :(
Simply, I want to see the the films in 4K DV from USB flash memore card which have to be connected to TV directly.