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    Reiner Alter
    Dec 08, 2021
      ·  Edited: Dec 08, 2021

    Links und Rechts dauernd vertrauscht

    in General Discussion

    Hallo Zusammen,


    also ich habe mir das NEO HDMI 1.4 geholt. Hätte mir leiber das 2.0 kaufen sollen aber zu diesem Zeitpunkt gab es diese Verion noch nicht.


    Zu meinen Problem bei mir sind trotz richtigen aufbau die Seiten Links und Rechts vertauscht immer. Auch wenn ich die USB anschlüsse Buttom / Side zauschen wird es immer genau zum Bild verkehrtrum angezeigt Oben und unten Stimmen .


    Was kann das Sein ? Zudem würde ich mich freuen das es einen Richtigen Support geben würde und nicht ein Forum !


    MFG


    R.A.

    MFG


    R.A.

    3 answers1 reply
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    1
    Lytmi
    Dec 10, 2021

    Hi there.


    Thanks for your supports.

    During the lighting set up on the App, you will be presented with 2 options corresponding to how you choose to set up the light strips on the back of your TV set (Left or Right). Select the option that correctly shows how you set up the light strips. Once you select, please check to see if both the colors on the app and the colors on your TV match with each other.

    If neither option works you will have to physically adjust the light strips to make sure they are in correct positions.


    You could contact our support for any further questions. Our team will get you back in 48 hours.

    Our email: support@light-mi.com


    Many thanks!



    1
    Reiner Alter
    Dec 11, 2021

    Hi there,

    Thanks for your help. I didn't see that you could enter the direction there.

    Many Thanks

    Lytmi
    Dec 13, 2021

    Dear,


    Could you attach a small video of sync box connections and LED strips?

    We would try to figure out the problem and better provide suggetions for you.


    0
    1
    anhaeusser
    Dec 13, 2021

    Hallo Reiner, hast Du es hinbekommen? VG

    4 comments
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