• Forum

  • Lytmi

  • More

    Use tab to navigate through the menu items.
    2.0首页图.jpg
    • Forum
    • Lytmi
    To see this working, head to your live site.
    • All Posts
    • Categories
    • My Posts
    ey
    Jan 25

    My Neo2 box is not working!!

    in General Discussion

    Just got it. Installed everything properly (I think) but there is only the power light that is lit! No red nor wifi flashing. The app cannot find the box!

    see the pics



    1 answer0 replies
    0
    1
    Lytmi
    Jan 26

    Hi there.


    I noticed the WIFI indicator and mode indicator is off on your sync box, which means the sync box did not recognize the light strips connection.


    Have you check to replug the USB connection? Please remove the USB extention cables for a try.

    If the sync box still cannot detect the light strips, please contact our support email: support@light-mi.com

    1 comments
    • Facebook
    • Twitter
    • LinkedIn

    ©2021 by Lytmi Forum. Proudly created with Wix.com