Our R&D team have solved the Dolby Vision issue. Here is the solution:
We offered free customized splitter for your Neo HDMI 2.0 version. Dolby Vision could be transmitted to TV through this splitter. Please kindly contact our support via email for the splitter requirement. And attach your order number. We would apply and arrange the customized splitter for you in 7-10 days.
Support email: firstname.lastname@example.org
To show our sincerity, we would also offer 15% off lifetime discount.
Sorry again for the inconvenience we caused.
Is it possible to get the splitter if I ordered off of Amazon?
Does this customized splitter also resolve the ARC-problem?
Hi, i use a fire TV cube.
Will the splitter also fix the HDR & Dolby Vision issues with this Hardware or is it just for the other Devices?
Thanks in advance.
Thanks a lot. I wish all the technical and after-sales services worked that well.
Thank you very much again.