I ordered and paid for the neo 2.0 back on November 20. As of right now I haven't received any communication or emails about my order. When I log in it's showing paid and unfulfilled. Try to contact support several times and haven't received a response yet
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3 Comments
I'm ok with any delay. It would've just been nice to get some kind of communication so that i know what's happening. Thank you for the info.
Hi there,
Sorry to keep you waiting. I am afraid the 91-120 inch size will be shipped out in this week.
We are handling the shipment now and the latest tracking might take sometime to upoad. The tracking will be sent to you as soon as it is sent out. And you could track the status by the tracking.
Please kindly have your patience on it.
Many thanks!