I am trying to connect the app to the new router. I have disabled the 5ghz antenna so that only 2ghz is available. I have also set up a guest connection and yet when setting up I get the error message "Network configuration failed, please check if the device is connected",
The light on the right is flashing (so it is searching for the wifi). When setting up it finds the device, ticks the registration, but fails at 100% and doesn't tick the initialization.
I have reset. Took cables out. Put cables back in. Tried the other app "tuya smart".
I have read all the forums that seem to be having the same problem. Followed all the advice and still, the app will not connect. I don't know what is left to try????