New set up.

I've literally just received this today set it up. And it's great apart from 2 problems.

1 the light stripes are abit small. And don't run to the end. Had to move them in a fair bit to get them to each corner.

2. When watching dolby vision programs weather through nvidia shield pro or 4k Blu-Ray play. The lights only show purple. And 4 sides. On none dolby vision content they work great. Hardly any lag if any at all. They adjust to the letter box when that appears.

1 answer2 replies

3 Comments

Jack

Dec 20, 2021

1. for the 65" it's mistakenly made 5 cm shorter, so it's recommended to indent the light strips when installing them. It should solve the problem. We are responsible and sorry for this mistake.

2. For dolby vision, it's later founded that it's not compatible with other devices other than fire stick max and cube. For this problem, the solution is offering you an additional free splitter to passthrough(not downscale) the signal and 15% lifetime product discount. If it still not satisfy you, you may shoot an email to support@light-mi.com.

games133

Dec 20, 2021

Replying to

@Jack hi dolby vision dose pass through the box and worm. Bit the lights are only purple. Wouldn't it of been wise to check a number of devices that can use dolby vision rather than two fire devices.

I figured the light out. And tbh they are OK with been 2cm from the edge all away around.

Is the 2.1 box going fix dolby vision Nd support 4k. 120. And more than one hdmi. But tbh one hdmi ok I just use my avr and a switcher.

The cec is a alot hit and miss turns off with tv but jot on. Is there another app I can use apart from smat life I already use that for smart plugs. The timer o the app don't seam to work as well.

There alot criticism there but these do work really well with SD, HD, and some 4k thing alot better than the govee system I had.

Jack

Dec 21, 2021

Replying to

@games133 Ya, you're right, to be exact, it did passthrough but not able to use, so need the splitter. For 2.1 yes sure it will supports 4 K120 and Dolby Vision, and 4 HDMI inputs. For cec, could you post a video clip so we can better identify the problem. There is another app, called tuya smart, which can also connect neo. For the timer of the app, also a video clip will be much appreciated.