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    ikergu
    Dec 02, 2021

    no sincroniza

    in General Discussion

    llevo un mes con la tira light me neo 1.4 y ha funcionado bien hasta ahora, se queda parpadeando la luz blanca de la derecha, la de la izda blanca de alimentación fija y la del medio no se enciende y la aplicación no reconoce la tira, se enciende y se apaga intermitentemente la tira led inferior y ha dejado de funcionar, he probado a resetear y nada, apagar dejar 15 segundos y encender y nada.estoy haciendo algo mal? o esta averiado?


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    Lytmi
    Dec 03, 2021

    Hi there.


    Make sure search the device on the APP only after powering on the LED strips. Otherwise, Neo cannot be found on the APP.


    I am afraid it might be some issue on the LED strips.

    Could you attach a small video of sync box connections and LED strips status?

    We would try to figure out the problem for you.

    Our email: support@light-mi.com

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