Like many others on here with the same problem... Dolby Vision and HDR don't display colors (very muted coloring) properly no matter what setting you use. Feeling duped and pretty ripped off at this point. Your company advertised that it worked and that was the selling point for me to switch from Govee. How do you intend to fix this?
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To see this working, head to your live site.
Not feeling good about the company at this point
Not feeling good about the company at this point
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I really think they did a bait and switch. Here's a review from youtube https://www.youtube.com/watch?v=vwK-U548RcI I noticed the light strips they gave isn't the same as the one in the video (Mines had transparent coating while the one in the video the light strips are defused). Should have known better than to trust a Chinese company. Yeah I feel duped, should have just gone with a Philips Hue sync box or other more accurate alternative.
You are not alone. I feel the same. I submitted my request for the free HDMI splitter but if that doesn’t fix it, the product will returned. It better not take more than a week to receive it. All family and friends who would have purchased it will not. Very poor customer relations and false advertising.