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    Ricardo Rita
    Mar 27
      ·  Edited: Mar 27

    PC Screen Strip Light color issue

    in General Discussion

    Hello, I hope I could get some support for a issue Iam having with color Sync/accuracy for my PC strip light. The colors I see are not accurate while in movie mode, I intent to use this product for gaming While in MOOD mode the colors while in "Pure" are more vibrant and accurate, check the video and the pictures. There is something wrong with my strip light? Thank you!










    4 answers2 replies
    1
    Lytmi
    Mar 31

    Hi there,


    Our team is working hard on this issue. And just got feedback from the developing team, it might also relate to the phone or monitor display saturation. Mostly, the color display correctly. I suggest you can lower the brightness to check the status.


    Here I have attached the testing link for you to check the color under Movie Mode. https://www.eizo.be/monitor-test/?newwindow


    Due to the complex and diverse use environment and monitor specifications, it might have some chromatic aberration. I am afraid if the color display normally in the above link, then we cannot make any change on your existing devices now.

    1
    Ricardo Rita
    Mar 31

    Hello there, First of all thank you for all the help so far. I made a new video using EIZO's monitor test and the colors finally look accurate, only the pure white have some issues, looking kind of light purple on my white wall. How can I fix this in games?

    For example Dying Light: https://www.youtube.com/shorts/Bfi6dugrnWI Thank you for the support

    1
    Lytmi
    Apr 01

    Thanks for the testing feedback. I am afraid our technical team is still optimizing this issue and it will be fixed in the future verison. Due to the various specification of monitor and display, it might have chromatic aberration on the MOVIE mode when you have your own gaming.


    Please contact our support email for the aftersales service if you cannot accpet the chromatic aberration. support@light-mi.com


    We are sorry our products still did not meet your request and expectation. Our technical team is working hard on this issue and optimizing it.


    1
    Ricardo Rita
    May 01

    Hello! I would like to know if there is possible to have a change log onto the new version 1.0.8.1 of Lytmi PC Light strip for windows please

    Lytmi
    May 06

    I am afraid the log cannot be changed.

    0
    Ricardo Rita
    May 06

    @Lytmi thank you for the reply,


    But I think you didnt get it, I was asking for a log of what has been changed from 1.0.7.1 to 1.0.8.1, what was change?

    For exemple I can see that the app windows no longer minimize on windows startup.


    Thank you for your cooperation.

    0
    6 comments
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