Just got my PC light strip 2 days ago and the software won't even really load. It acts like it's opening, icon appears in system tray and then it closes immediately. Haven't been able to use with software at all, only control box. Any fix?
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PC Strip Software won't even open
PC Strip Software won't even open
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Hi. I am having the same problem. he program will not open on my desktop no matter what I do. is there a fix for this yet?
I'm able to control it with just the controller fine but I only get 3 modes or solid colors. Windows version 10 build 19042. Ryzen 5800, 32GB RAM, RTX3080. Even after a fresh install and upgrade to the current version of Windows I get the same issue. Before installing anything else.
Still hoping for a fix, would prefer not to have to return this for an alternative.
I'm using the newest version
I'm honestly lucky if I even see the program on screen for this long. 9/10 when I try just the icon appears in the taskbar for a second and then gone.
Hi there, have you tried to download the latest version on our website? Could you attach a small video to display your problems clearly? Or contact our support for help.