Along with the several posts here in the community I am disappointed with the color accuracy when playing HDR/Dolby Vision content the fact that advertise this product as being compatible with HDR and Dolby Vision is false a best it will pass the signal to your TV but the Neo 2.0 box doesn't know how to handle it. Further more the Neo 2.0 will not passthrough Dolby TrueHD sound.
For people who have Dolby Vision problems my setup is as follows: Shield 2019 Pro to Sony AV receiver, from Reciever to TV. I do not have issues with my TV detecting Dolby Vision
On the app side of things their Lytmi app is garbage. Who has a home network that isn't a mesh of 2.4 and 5Ghz in 2022? Luckily their app is a rip off of Smart Home so I was able to adopt the light in that app on my Google Wifi Network and have all the same features.
I have contacted support to start the return process. I will update this post with my progress