Hi, i ordred the neo sync box and received it. However, I ordered the <65 inch version but I received the 66-90 inch version. Can I still use this on my 55inch TV? or will I have to return the kit and wait for the correct one?
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Nov 17, 2021
Received wrong size, can I still use it?
Received wrong size, can I still use it?
2 answers1 reply
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Hi there.
Lytmi supports any screen size UNDER 120 inches. Plus, all the light strips are cuttable so as to fit the screen perfectly.
So you could just cut any over extending strips to fit your screen.
I believe you could also find the pic in the user manual.
I have a question about cutting the strip. Does the box recognize the lenght of the strip. To properly fit it to my 40" TV I need to cut it at the half. Will now the half of the colors that woulb be shown on the second half be lost?
It would calibrate with your Screen size if you cut and install it properly. Make sure connect and cut the LED strip, then turn on the power supply. Otherwise, it might match the wrong size.
Kindly refer to the installation video: https://www.youtube.com/watch?v=Y6xBLI8FS2M&t=275s