• Forum

  • Lytmi

  • More

    Use tab to navigate through the menu items.
    2.0首页图.jpg
    • Forum
    • Lytmi
    To see this working, head to your live site.
    • All Posts
    • Categories
    • My Posts
    basemfouda
    Dec 15, 2021

    Reset button doesn’t work

    in General Discussion

    I have the 2.0 sync box, and reset button doesn‘t respond at all when I press it for 5 seconds (or even more) thus the strip lights only turn white

    15 answers24 replies
    2
    Jack
    Best Answer
      ·  Dec 22, 2021

    For reset button doesn't work problem: 1. make sure all the lights cable are original and correctly connected (the light cover bottom side must be connected to the port marked bottom only) 2. Always make sure, when everything is set, there should be lights circulating for self-check and at the right corner should be red spot light flashing.

    If lights are not connected, or misconnected, the reset button is always invalid.


    Here attached a short video clip for your reference: https://www.dropbox.com/s/x88ewekznkeal6d/Reset.mp4?dl=0


    2
    basemfouda
    Dec 18, 2021

    @Lytmi please advise. All I am getting now is white color regardless of what my NVIDIA shield is playing

    2
    teknoman
    Dec 29, 2021

    I have the same issue...

    1
    Lytmi
    Dec 16, 2021

    Hi there.


    Please long press the "Reset" button for about 5 seconds until the WIFI indicator and LED strips turn off briefly.


    If it still does not work, please kindly attach a small video of your problem. We would try to figure out the problem for you.

    1
    basemfouda
    Dec 17, 2021

    Here is the video


    Jack
    Dec 20, 2021

    Could you try the "universal" unplug everything included the light strips, power source way? Sorry for the inconvenience caused.

    0
    basemfouda
    Dec 20, 2021

    @Jack just did that and nothing changes. Still no response to the reset button

    0
    caymans12
    Dec 21, 2021

    @basemfouda I have also tried this unplugging reset with no luck. Just blue lights and one light on the box.

    0
    Load more replies
    1
    caymans12
    Dec 18, 2021

    I am have the exact same issue.

    Jack
    Dec 20, 2021

    Could you also attach a video clip for better understanding the problem?

    0
    caymans12
    Dec 20, 2021

    @Jack


    0
    Danny tv
    Dec 20, 2021

    @caymans12 any luck, I’m having the same issue

    0
    Load more replies
    1
    caymans12
    Dec 20, 2021

    For me it doesn’t matter what is plugged in or if the tv is powered on. The box is always on and always has white/blue colored lights.

    Jack
    Dec 21, 2021  ·  Edited: Dec 21, 2021

    Hi Caymans, could you take a closer pic of the light strips, it seems they are not original ones

    0
    caymans12
    Dec 21, 2021

    @Jack the light strips were plugged in. But no matter what the box never gives any kind of response other than turning on.

    0
    caymans12
    Dec 21, 2021

    @Jack


    0
    1