I have the 2.0 sync box, and reset button doesn‘t respond at all when I press it for 5 seconds (or even more) thus the strip lights only turn white
To see this working, head to your live site.
I have the 2.0 sync box, and reset button doesn‘t respond at all when I press it for 5 seconds (or even more) thus the strip lights only turn white
For reset button doesn't work problem: 1. make sure all the lights cable are original and correctly connected (the light cover bottom side must be connected to the port marked bottom only) 2. Always make sure, when everything is set, there should be lights circulating for self-check and at the right corner should be red spot light flashing.
If lights are not connected, or misconnected, the reset button is always invalid.
Here attached a short video clip for your reference: https://www.dropbox.com/s/x88ewekznkeal6d/Reset.mp4?dl=0
@Lytmi please advise. All I am getting now is white color regardless of what my NVIDIA shield is playing
I have the same issue...
Hi there.
Please long press the "Reset" button for about 5 seconds until the WIFI indicator and LED strips turn off briefly.
If it still does not work, please kindly attach a small video of your problem. We would try to figure out the problem for you.
Here is the video
Could you try the "universal" unplug everything included the light strips, power source way? Sorry for the inconvenience caused.
@Jack just did that and nothing changes. Still no response to the reset button
@basemfouda I have also tried this unplugging reset with no luck. Just blue lights and one light on the box.
I am have the exact same issue.
Could you also attach a video clip for better understanding the problem?
@Jack
@caymans12 any luck, I’m having the same issue
For me it doesn’t matter what is plugged in or if the tv is powered on. The box is always on and always has white/blue colored lights.
Hi Caymans, could you take a closer pic of the light strips, it seems they are not original ones
@Jack the light strips were plugged in. But no matter what the box never gives any kind of response other than turning on.
@Jack