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    Ron
    Dec 23, 2021

    Shipping or supply issues?

    in General Discussion

    I have placed an order on December, 16th and paid the additional $30 for Expedited Shipping, which should be faster, hence the 30USD. Since then there was no movement, and the package has not even been shipped yet. Any idea how long this takes?

    4 comments
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    Jack
    Dec 24, 2021

    what's your order number? Did you check your mailbox sometimes the junk box, usually there will be an email from our support team(support@light-mi.com)

    Ron
    Dec 24, 2021

    @Jack Order number is LM5208.

    No, there's nothing in my spam, website still says "Unfulfilled", and have not recieved any tracking number either.

    I do know that I can recieve email from the above address, as that's where the "order confirmed" originated from.

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    Ron
    Dec 24, 2021  ·  Edited: Dec 24, 2021

    Order number is LM5208.

    No, there's nothing in my spam, website still says "Unfulfilled", and have not recieved any tracking number either.

    I do know that I can recieve email from the above address, as that's where the "order confirmed" originated from.

    Jack
    Dec 25, 2021

    I thought our support team already reached you, sorry for the delayed answer. Hope it won't ruin your holiday. Merry Christmas.

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    4 comments
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