The NEO continues to be a disappointing service. Offer of a partial refund of £70 and to sell ot onto someone else. That to me instant right passing on the problem to someone else. So they said it's a error with the box thats why its not reproducing color properly or at the correct hue and brightness.
So the have said they will send out another. I have said they can continue to do so till it works. Fair enough, no refund ill just ask for a new box each week till I find a box that works.
This is a 1080p none hdr stream of EXODUS.
Just look at it. So much green and colours not seen on the screen at all. This happens in everything. Games, films and on both Xbox x and switch.
To be honest this is one of the worst purchases I have ever made. I stand by my words its an utter bag of 💩.
Such a shame. Never will I trust YouTube reviewers.
Dear Daniel,
Per discussion, I believe we have sent you the replacment sync box and emailed you the tracking. You can track it on this link: http://track.4px.com/#/result/0/4PX3000070102052CN
Plus, the chromatic aberration issue had been fixed in the latest patch of sync box. Understood your concern and frustration, and would appreciate you can kindly uinderstand we have offered you the solution.
Lytmi always puts their customers' need at the first place and we are responsible for any quality related issue under 18 months.
What is the latest patch for Neo box and how can I update it thanks
Dear, the latest NEO sync box has fixed most the chromatic aberration under HDR. Plesae kindly contact our support with your order number and attched issued pictures would be appreciated.
support@light-mi.com