We have received many feedback about 2.0 version. Thanks again for your great support. Apologies for the untimely responses. However, those issues are far more technical and abstract than we think. Our technical team is working hard on these Dolby Vision and HDR issues and optimizing them. We have made some progress on it, but it still needs some time to confirm. We sincerely apologize that our products still did not meet your request and expectation. For the unpleasant experience, we have offered the below solutions for you:
-For 2.0 version Dolby Vision/HDR faint color display issue, we offer $40 refund. You can apply the refund with the detailed explanation on our website, and you do not have to return the products: https://ilytmi.com/a/returns
Please describe your issue in the application. We will approve the refund after confirmation. Detailed description of the problem is conducive for the approval.
-For the 15% code for any products of our website is still available for the 2.0 version owners.
-For the upcoming 2.1 version and camera version, we will special offer the prioritized testing chances.
Sorry again for any inconvenience. We are still working hard to get your support and satisfaction.