Now on day 20 and no Lytmi NEO 2.0 yet. Tracking info is useless. Where is my system?
@Jack @Lytmi we are now on Day 21. For the last 8 days tracking info has shown 200 miles from my house without moving. Is it time for to file a refund request with PayPal since you won’t deliver what I paid for?
@Jack @Lytmi Now at Day 22. No response here or with your chat bit on the main site. At this point, I think I shall wait until Friday and file a dispute with PayPal for return of payment. Your customer service is lackluster to say the least.
Hi, could you please provide your order number? I will check the shipping status of your order.
Order # is LM96219. Thank you.
Hi, your parcel is delivered on Feb 07.
@Lytmi provided order number yesterday and still no response. After my delivery services run today, I will be filing a dispute with PayPal if my product is not received. I will contact you if the product ever arrives and you can send return shipping label if you would like your product back.
@lytmi as I received no response from you, and still have not received my product, I have now a file a dispute with PayPal for a refund of my money. I will advise anyone I know to avoid doing business with your company.
Hi, due to the Spring Festival holiday, we cannot reply all message imminently, I'm sorry for your inconvenience.
@Lytmi As PayPal dispute was already filed and resolved in my favor due to lack of communication from your company, feel free to send return shipping label at your expense and I will return your product.
i have already ordered competitor’s product as delivery was outside stated time frame and I did Not receive timely response.