USB Cables too short for my setup

Hello!

The USB cables are too short for my 75” Sony TV, can I place the LED strips USB connections in the bottom middle of the TV instead of the corner to make them fit? (see attached pic).

And then cut the LEDs at the top middle? Will this work after I adjust them in the app?

Appreciate your swift response as I’m in the middle of setup.

5 answers2 replies

7 Comments

Witcher

Nov 11, 2021

Hi,

I think that‘s an important point. Please keep us updated if there is any news on that because I am planning to buy the 2.1 version when it‘s released.

Ross Mckinnon

Nov 08, 2021

This was my feedback from my purchase (I did reply to your email and heard nothing)

The USB cables do need to be longer to allow the cables come down the middle of the tv where all other cables are routed and allow the controller box to be kept in my AV cabinet.

At the moment my control box is wedged behind my TV and then the power cable only JUST reaches the control box

Can the USB cables actually be extended?

Jack

Nov 09, 2021

Replying to

Hi Ross, got your voices, will improve definitely if this is the need for the mass audience.

daniel stender

Dec 17, 2022

Replying to

Ist there an Extension available. It is now one year later and many people have flat mounted tv's. I ordered some stuff Last Werk but now i have The Same Problems. Cable is much to short. And in your advertisimg you photoshopped The wires away so that i thought, "OK, wire Must bei Long enough Like in The Pictures..." Will there bei an Extension in The near Future, ist there a Wire that works or will The Problem bei solved with 2.1 edition?

Andreas

Nov 04, 2021

Hi,

This is not optimal as you do not want wires hanging out from the side of the TV, my TV is wall mounted with a channel for cables running down from the middle. This must be easy to solve in software?

Now i must buy USB extention cables.

Regards

Lytmi

Nov 05, 2021

Replying to

Hi Andreas,

I am afraid our system cannot automatically match the SIDE and BOTTOM if you cut it from the middle. I have submitted your review to our developing department. We are still working hard on our software.

For your case, I believe the extension cable would be available.

Thanks for your feedback and your understanding would be much appreciated!

Lytmi

Nov 04, 2021

Hi Andreas,

For your instruction, I am afraid it cannot be adjusted the light strip place. Irregular installation methods will lead the light color cannot sync with the TV displayed.

Please kindly follow the user manual for installation.