Congratulate the Winners!!!

Hi there, if you had checked our #Lytmisetup rules you'll understand this campaign is designed for those who had NEO and we judge by the setup. It's a reward. For your case, I am sorry you did not have good using experience and we had explained that situation for the washed out color before. And due to various using devices, like TV, input devices and even the bg wall might affect the lighting.

Thanks for participating in our campaign and we will launch more in the future.

I replied to you telling you that it doesn't matter how I connect the lights, the result is the same. It doesn't matter if I connect the PS5, Series X, or connect to the soundbar and the consoles to the soundbar. Every single setup gives the same results. You just ignored me. You are a scam company hence all the unhappy customers on these forums and across the internet.

May I have your order number since we cannot track your order under your user name or email in this forums. We're not scam and we're responsible for our products. We sincerely apologize if we put you in an unpleasant using experience, but we do value wach customer's voice. You can also check others' lytmi set up and light in our forums. If your NEO has quality issue, we are responsible for it. May I know if you have reached our support team via email?