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    Der tiny
    Jan 08
      ·  Edited: Jan 08

    Troubleshooting

    in Weekly Update

    Problem1:

    No Sound during watching normal TV.

    Problem2:

    Top and Bottom no changing Lights during watching in 16:9 with the black bars


    Setup:

    TV Panasonic TX-65 gzw954 (HDMI Arc Port)

    Onkio tx-nr676e

    Fire TV Stick 4k (Not the max)

    Neo Sync 2.0 latest Firmware


    The Setup works fine when i play Xbox fullscreen with TV or watching Netflix, Amazon fullscreen with the Xbox / firetv 4k Stick.

    But when i will watch TV the Sound will not goes from my TV (cable/sat-Decoder inside) through the neo Box Back top my onkyo AV-Reciver.

    And when i watch Movies in 16:9 there ist no light changing at the top and bottom, the Lights at top and bottom are lighting only in a permanent weak White.


    Edith:

    It seems Like a Problem with "non HDR"Movies...

    When i Look a 16:9 HDR movie the top and bottom Lights are working fine while the black bars present.


    Pictures:

    HDR and non-HDR

    For the Soundproblem i could usw a optical cable.



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