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Weekly Update(Feb. 7- Feb. 12): Finally comes the good news.

Hi Guys, what’s up, this is Jack. Here is the Lytmi(Light Mi) weekly update.

1. First, after our constant optimization of the HDR syncing effect, we have received positive feedback from some customers. Here is one video clip showing the colors under HDR mode are more vibrant and saturated than the previous versions.

2. Second, for the new version, Dolby Vision is working without using an extra splitter.

3. For SKY Q users, here is also the good news. We have received some initial feedback that the Neo sync box is working good with some of the SKY Qs. Though it takes time to make the neo sync box compatible with all the SKY Qs, at least we are seeing improvement.

25 comments

25 Comments

derek mirabella

May 01, 2022

Can I please get the splitter or whatever I need to make this work on my TV

my TV shows very little color when I’m 4K with Dolby vision and i now I’m having constant disconnects happening where the TV constantly goes black for 1 second in the middle of watching a show.

Lytmi NEO-Pro HDMI 2.0 Sync Box & TV LED Backlight Kit, Immersion Ambient Lighting Strips for 61-90 inch TV,

Ricardo Rita

May 01, 2022

Hello, When are you fixing this color saturation on the PC light strip? https://www.lytmiforum.com/forum/general-discussion/pc-screen-strip-light-color-issue Thank you

Travis Chia

Apr 24, 2022

Hi, I would want to know how I can upgrade the software of my neo sync box so it can be optimised

norbert

Apr 25, 2022

Replying to

First you ask Lytmi if it is upgradeable at all - they've been refusing to confirm this for months. If the answer is yes, next you ask Lytmi if there is any update planned for Neo 2.0. And if the answer is no, then you can ask Lytmi what's the status of the new saviour "Neo 2.1" and when he will arrive - as you haven't heard of it since this posting which is 2.5 months old (a long time range to give an update, if this one basically states that they solved the issues already). And if you already are on it, you can ask, why this section is called "weekly update" and offers update on a monthly basis at best - and all recent updates only involve new products other than Neo :-)

Eye can see you! Immortal!

Apr 16, 2022

You know Hdmi 2.0 is updatable to 2.1 with firmware there is no hardware difference only the cables are the big thing here... i have searched for hardware differences and then they come with the usual sheets that say what 2.0 and 2.1 can do ... This is al done with a firmware upgrade sony did this to a lot of their tv's lately

games133

Apr 17, 2022

Replying to

@Eye can see you! Immortal! There is a lot difference between hdmi 2.0 and 2.1. Sony tvs had the hardware off 2.1 but didn't have the software. I have one them tvs. The neo box's can't be upgraded by software lytmi have already said this. They need new chips and software to be able to handle and process HDR and all the various types. And lytmi are ones calling it the new box 2.1. It's just a coincidence that hdmi is 2.0 and 2.1

nickandgab

Mar 12, 2022

When will we get another weekly update?? It’s march already. Is there any breakthroughs yet on updating the hardware?? thanks

norbert

Mar 15, 2022

Replying to

What do you expect?

- Since months, they ignore all questions if the Neo 2.0 is updateable at all

- Information about a 2.1 version are sparse and they do not really bring a lot insight and most questions are ignored either... every damn Kickstarter project gives out more information to the community, especially if they are pissed off the last product that advertised things it could not do, and the only solution to this is "waiting for the successor"...

- After months of fight to acknowledge that the 2.0 is nowhere working as advertised with HDR and some cumbersome "workarounds" like the splitter and the silent change in product advertisement, the only updates on the "work in progress" to mitigate the issue is a "we are testing it" more than a month ago (this post here). And weeks after that the only real update was a post explaining that actually the whole problem is mainly just wrong expectation on the customer side that the colors never could really 100% match - all that while advertising and introducing other products...

Did I miss something?

I, too, hope that there is an immanent release of a 2.1 version that works flawlessly in all scenarios, but given the track record so far I am nervous and have my doubts.

D G

Mar 10, 2022

Hello there JAck! I got my 2.0 last week and am loving it. Also suffering with HDR and DV etc though so this post is very appealing albeit a bit smoke and mirrors-sy :P

What this update you speak of and can I grab it and use it on my 2.0 box?

How does one obtain the update and when will it be released ?

Thanks :)

webthings

Mar 05, 2022

to get better colors on hdr must do firmware update to neo 2.0 ? or what should i do ?

nickandgab

Feb 25, 2022

Hi Jack……when will we have more updates about what lytmi team is working on to improve optimisation for Neo 1.4 and 2.0 (software/firmware) updates and more options on Lytmi app for more scenes, more music scenes, saturation for HDR mode, customising your own lights and publishing to the community in Lytmi app etc…..

Thanks

Niklas

Feb 21, 2022

Is a new box necessary for optimization? If so, when should the new box be released? I also have the HDR problem. On SDR all good but on HDR it is very bad. Disabling HDR is not an option, then I would be limiting my expensive TV yes.

I just bought a new Neo Box, the 2.0, do I really have to buy a new one again now or is it via software updates?

MrX21

Feb 23, 2022

Replying to

@nickandgab Firmware of Neo box is not updatable... Soothing is going to happen to the boxes that have already been sold. If!!! the new firmware really solves the problem (which has not been shown up to now) then only new customers will get these updated boxes.

nickandgab

Feb 23, 2022

Replying to

@MrX21 that’s really strange because in the lytmi app it’s got device update only thing is there are no updates at this stage. Which updated boxes are you talking about?? The ones sold now 2.0 or is there going to be newer ones getting sold soon??

thanks 👍

Niklas

Feb 24, 2022

Replying to

So if they bring a new version to fix the bug they built in version 2.0, I won't buy another product. I have already bought 3 syncboxes and 2 LED strips. I do not spend money again, then I'm looking for another option, that would be cheeky!

Gerson Yesid Lazaro

Feb 17, 2022

I bought a neobox a month ago and it was sent on February 11, so I hope to receive it in the next few days. Does this upgrade include?

Gerson Yesid Lazaro

Feb 17, 2022

I bought a neobox a month ago and it was sent on February 11, so I hope to receive it in the next few days. Does this upgrade include?

MrX21

Feb 15, 2022

Well a video of Dolby Vision content would be better. The video shows ARD which is a German tv station and definitely not Dolby Vision. You have to earn our trust back, after really fxxxing up. Will this new edition of the Neo at least be firmware upgradeable - just in case it is not ready.

Hadoken92

Feb 14, 2022

So we need to buy a new Neobox for better HDR Colors Saturation???????

hcfvilaca

Feb 14, 2022

Hi @Jack Just discovered this product on the YT channel NeverEnoughTech. Immediately felt the urge to upgrade my tv (an LG Oled) with it But I noticed on the product page the warning about the HDR issue and came to the community to see if its solved and saw this post. Is this update available to general purchase? If not is there a way to buy it and receive the upgraded version. (I don't mind testing and providing additional feedback) My main objective is to connect it to a nvidia shield pro, or a PS5 so having hdr correctly handled would be a great asset to me. Thank you and keep up with the good work

games133

Feb 12, 2022

What would be nice if they had on the screen somepoint what the screen was actually displaying. Ie dolby vision or hdr10. Or hdr10+. The picture and light s do sync up well

j.mauchamp

Feb 12, 2022

Hello, having bought the Neo 2 ORDER LM2825 and cannot use it because it is not compatible with HDR or Dolby Vision, you sent me a splitter that does not solve the problem. Would you be kind enough to send me the new Neo 2 box that apparently solves the problem? I will be happy to post a video on YouTube and the group to show the community the progress made and reconciled everyone with your brand because many of us are extremely disappointed. Thank you and have a good day

Jack

Feb 12, 2022

Replying to

I don't think that will be a problem. For the new box please contact our support team via support@light-mi.com. However, it may take time, as these can be categorized as testing units, which is not in large quantity.

j.mauchamp

Feb 12, 2022

Replying to

@Jack I sent an email. Thanks