@ajey Same here. This is unacceptable.

@pOpY In case you missed it. Firmware on Neo 2.0 cannot be upgraded. They are talking about 2.1 hardware version, not firmware.

If it wasn't clear from my post I apologize. I have already received the Lytmi Splitter. It doesn't work with Dolby Vision. All it does is 'say' to the input device that it doesn't support Dolby Vision so the Dolby Vision signal is not send. Support already replied to my email and they offered me a refund. I accepted. Now I wait for confirmation.

I have bought this product because of "Dolby Vision support". But Dolby Vision is not working at all !! Please don't say otherwise. It makes me mad that you put Dolby Vision issue in the same category as "HDR faint color" issue. Dolby Vision is simply not working ! Do you understand this ? Dolby Vision and HDR issue is completely different ! Without Lytmi Splitter, you don't get correct colors with Dolby Vision. You get pink lights. (but the Dolby Vision signal is passed) With Lytmi Splitter, you don't get Dolby Vision at all. Lytmi Splitter doesn't accept Dolby Vision signal so no Dolby Vision signal is send to it meaning you lose Dolby Vision completely !

@Matty UK @NetX unfortunately I paid with a credit card not PayPal. @frank.vanedom let me know what customer service has to say about this. They haven't replied to me yet.

Same situation here. I have foolishly waited for the splitter only to find it doesn't solve dv issue at all.

You can use a cheap HDMI 4K dummy plug to solve this problem.

Will the splitter also fix HDR saturation ? Or will the 'splitter fix' for DV also produce unsaturated color like regular HDR ?