Forum Posts

Lytmi
Jan 26, 2022
In General Discussion
Dear all, We have received many feedback about 2.0 version. Thanks again for your great support. Apologies for the untimely responses. However, those issues are far more technical and abstract than we think. Our technical team is working hard on these Dolby Vision and HDR issues and optimizing them. We have made some progress on it, but it still needs some time to confirm. We sincerely apologize that our products still did not meet your request and expectation. For the unpleasant experience, we have offered the below solutions for you: -For 2.0 version Dolby Vision/HDR faint color display issue, we offer $40 refund. You can apply the refund with the detailed explanation on our website, and you do not have to return the products: https://ilytmi.com/a/returns Please describe your issue in the application. We will approve the refund after confirmation. Detailed description of the problem is conducive for the approval. -For the 15% code for any products of our website is still available for the 2.0 version owners. -For the upcoming 2.1 version and camera version, we will special offer the prioritized testing chances. Sorry again for any inconvenience. We are still working hard to get your support and satisfaction. Sincerely, Lytmi
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Lytmi
Jan 13, 2022
In General Discussion
Hello there. Hope you are doing well. We drafted two visual design directions of our products and would love to hear you guys' opinions. Don't be hestitate to comment and let us know if you prefer direction 1 or direction 2. We are also open to hear any suggestions any feedback. Direction 1: Direction 2:
Vote for your favorite direction content media
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Lytmi
Jan 11, 2022
In General Discussion
Dear Lytmi friends, How are you doing? Good news, now Lytmi IFTTT function is available, so whether you want to neo to dim for bed or light on when arrive home or set the scenes for party, all are possible. However, since the customized functions are so various, we are unable to think all of it, so we are asking you guys, what specific function you want to achieve with the IFTTT, or exactly what applet you want us to develop?
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Lytmi
Dec 21, 2021
How to connect to Google Assistant content media
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Lytmi
Dec 16, 2021
In General Discussion
Our R&D team have solved the Dolby Vision issue. Here is the solution: We offered free customized splitter for your Neo HDMI 2.0 version. Dolby Vision could be transmitted to TV through this splitter. Please kindly contact our support via email for the splitter requirement. And attach your order number. We would apply and arrange the customized splitter for you in 7-10 days. Support email: support@light-mi.com To show our sincerity, we would also offer 15% off lifetime discount. Sorry again for the inconvenience we caused.
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Lytmi
Dec 15, 2021
In General Discussion
Dear all. We would like to extend our sincere thanks to you for the trust you place in us and in Neo 2.0. After multiple tests before the shipment, our developing team has already found out Dolby Vision cannot be used in Fire Cube and Fire Max. These days we have received some 2.0 feedback for the Dolby Vision on other devices. The R&D team found Dolby Vision cannot be used directly. And it cannot be solved by software upgrade, since it is fixed in the chip. We are dealing with the splitter solution for Dolby Vision. Dolby Vision could be transmitted to TV through this splitter. Our team will confirm this solution in 2-3 days. After confirmation, for those who have received the Neo 2.0 version, we would offer a free splitter. Thanks again for your great support and your understanding would be appreciated.
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Lytmi
Dec 02, 2021
In General Discussion
Hi there! We would like to extend our sincere thanks to you for the trust you place in us and in Neo 2.0. We also know you guys have can’t wait to receive your orders. We are handling the package and shipment of your orders! The latest tracking will be sent to you as soon as it is sent out. And you could track the full status on the tracking site. Due to COVID-19, it is normal to have a few days delay for your parcels, especially under the strict control of the policy now. Thanks for your patience and your understanding would be appreciated. Here are some pictures of the big project :P
Ready for Shipment--Neo 2.0 version content media
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Lytmi
Nov 27, 2021
In Weekly Update
Hi Guys, what’s up, this is Jack. Here is the Lytmi(Light Mi) weekly update. 1. First, we are excited to see Lytmi PC ambilight (USB powered, software drived, multiple screen supported, zero latency, high accuracy, auto black bar refill, unlimited input video quality…) is on sell following neo 2.0 version, adding another member to the Lytmi Smart Lighting Sytstem. Check the following link to learn more: https://ilytmi.com/products/screen-strip-light. For those free PC ambilight testers: if you shall not receive the desktop software download link, you can download here: https://cdn.shopify.com/s/files/1/0586/8273/6817/files/Lytmi_V1.0.1.msi?v=1637823624 2. Second, we would like to take this chance to express our special thanks to the neo 2.0 version testers, especially Bill, micgui, naseweiss, polygraph, kai. We never expect the feedback to be that detailed and constructive. You guys are definitely Lytmi's top contributors in improving the neo 2.0 version and the new version to come. Again, a big thank you to you all. 3. Third, it's worth mentioning that the very first neo 2.0 review video (https://www.youtube.com/watch?v=vwK-U548RcI) done by Geek Street got quite lots of positive feedback, which again boosts our confidence in building more and more smart lights and smart lighting eco-system eventually. Thanks for all those.
Weekly Update(Nov.22- Nov.27): Pre-sale for PC Ambilight  content media
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Lytmi
Nov 03, 2021
In Weekly Update
Recently, we got tons of feedback like these: "Does this one support hdmi 2.1. My tv doesnt though but just a general question for the future of the device." "My tv is 90% of the time in hdr at 4k 60fps. Im always gaming either on ps5 or xbox series x. Id like to review the future hdmi 2.1 unit." "That's a shame that it doesn't support all those things. Apparently, Philips Hue Sync box already has an update out (as per their website), that they now support 4K 60/120Hz and Dolby Atmos - so this would feel like a step backwards, although price wise it is a lot cheaper. "Does it support Dolby Vision? HDMI 2.1? 120 FPS?" "You priced this well I think. I would be will to pay a premium for a premium model. ... So we are curious that are you also looking forward to the HDMI 2.1 version? And what's your expectation for HDMI2.1 version? Or put it in simple words, what do you need us to integrate into the HDMI 2.1 version?
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Lytmi
Nov 03, 2021
In Weekly Update
Hi Guys, what’s up, this is Jack. Here is the Light Mi weekly update. 1.Our IT dept. have polished the UI of our USB computer backlight. Here is how it looks? Any suggestions that we can polish it further? 2.Our photographer took a random video clip while using the light mi neo tv backlight for movie watching. How do you think about it? youtu.be/cPqeThdCh0o 3.According to our product manager, our HDMI 2.0 version sync box will be released probably at the beginning of November.
Weekly Update(Oct.11-Oct.16): 2.0 is coming at the beginning of next month content media
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